• Overview
• Customer Support
• Education
• Product Services

Committed to Customer Satisfaction

Sourcefire is committed to customer satisfaction. Our mission is to not only build best-of-breed network security systems but to ensure our customers have the most effective, efficient security possible, that give customers access to the resources and technical support needed to speed implementation, gain knowledge transfer, quickly resolve issues and minimize downtime..

Customer Support

Our Customer Support is essential for making the most of your investment in Sourcefire's products. This program offers organizations product updates, new versions of products and telephone or e-mail support - 24 hours a day, seven days a week.

Sourcefire Education Services

Sourcefire Education Services deliver instructor-led training designed to transfer expert knowledge in implementing and managing both Snort and Sourcefire products. Training classes are available in 3 formats to best meet your needs - online, instructor led and on-site at your facility.

Sourcefire Product Services

Sourcefire Product Services provides the on-site technical support necessary to ensure your product is installed correctly and properly configured to maximize the effectiveness of the 3D system in your environment.